Through ScribeOps
Technical documentation
Documentation systems for software and infrastructure teams: user guides, API references, runbooks and internal knowledge, structured so people find answers instead of opening tickets.
Docs-as-code · Diátaxis · product docs · SOC and ops runbooks · English and French
Through ScribeOps, the company I founded in 2025, a small bilingual team of senior writers builds and maintains documentation for software and infrastructure companies.
What we do
- Documentation audits and gap analysis.
- Product documentation: tutorials, how-tos, references, explanations, in the Diátaxis structure.
- Operations documentation: runbooks, procedures, SOC playbooks, support knowledge bases.
- Docs-as-code setups (Git, Markdown/AsciiDoc, static sites) that engineers accept.
- Ongoing maintenance plans, so the docs stay true after release three.
Who it's for
SaaS and API companies, hosting and data-centre providers with products and a support team, teams whose knowledge lives in one person's head.